Return & Refund Policy

At Crafttis, we want customers to feel confident when making a purchase. If you are not satisfied with your order, we offer a 30-day return and refund policy.

Return Period

Customers may request a return within 30 days from the date the item is received.

Return Conditions

To qualify for a return:

• The item must be unused and in its original condition
• The product should be returned in its original packaging
• Proof of purchase or order confirmation must be provided

Refund Process

After we receive and inspect the returned item, we will notify you regarding the approval of your refund.

If approved, the refund will be issued to the original payment method used during the purchase. Processing times may vary depending on the payment provider.

Free Returns

Crafttis provides free return and refund support within the 30-day return window for eligible items.

Non-Returnable Situations

Returns may not be accepted for items that show signs of misuse, damage after delivery, or alterations made by the customer.

Damaged or Incorrect Items

If you receive a damaged item or an incorrect product, please contact our support team as soon as possible so we can review the issue and provide an appropriate solution.

Return Requests

To initiate a return, please contact us at:

Email: younkttalis493r@hotmail.com